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About
Rent-A-Center
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HomeAbout Rent-A-CenterCompany Overview

Company Overview

Our stores offer name-brand furniture, electronics, appliances and computers through flexible rental purchase agreements that allow the customer to obtain ownership of the merchandise at the conclusion of an agreed upon rental period. We offer same-day delivery, 90 days same as cash and an early purchase option. Should merchandise need repair while it is on rent, we repair it at no additional cost to the customer. We also offer our customers a product substitute to use while theirs is in service.

Rent-A-Center provides an easy, affordable way for people to furnish their homes without incurring a continuing obligation and without needing access to credit.
RAC
Operations
Rent-A-Center's operations include:
• Get It Now! – based in Wisconsin, our subsidiary, Get It Now, LLC operates 28 stores and offers merchandise on an installment sales basis.
• Rent-A-Center Corporate Leasing – provides furnishings for businesses that need short-term living arrangements for employees.
• National Product Service – provides merchandise warranty and repair service to our stores and third parties from 30 service centers located across the U.S. and in Puerto Rico.
• Rent-A-Centre – our Canadian operations
• Rent-A-Center Franchising International, Inc
• Home Choice – Home Choice operates 17 stores in Minnesota and provides flexible ownership options for the best name brands in furniture, appliances, electronics and computers.
• Acceptance Now – Acceptance Now partners with a large variety of furniture, appliance and other retailers to make it easy to get the best, high quality brands. No credit is needed and flexible payment plans are available.
• Mexico – Beginning with one new store opening in October 2010, there are currently 151 Rent-A-Center stores operating in Mexico offering furniture, electronics, appliances and computers with flexible payment options.
Mission Statement & Core Values
Our Mission
To Improve the Quality of Life for Our Coworkers and Our Customers
Our Core Values
The Rent-A-Center way is a serving culture which includes:
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Having a Winning Spirit
• Work Hard
• Operational Excellence
• Urgency
• Competitive/Self Motivated
• Great Service
• Listen, Everyone Matters
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Acting With a Servant’s Heart
• Remove Obstacles
• Respect Others
• Encourage Each Other
• Teach Each Other to Win
• Trust Each Other
• Put Others First
• Have Fun
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Bringing Honor To Our Team
• Be Trustworthy
• Show Humility
• Give Recognition
• Be a Team Player
• Include Each Other
• Work / Life Balance
• Winning the Right Way
Company Facts
• Corporate address: 5501 Headquarters Drive - Plano, TX 75024
• Year founded: 1986
• Number of stores: more than 4,285
• Locations: All 50 states, Washington, D.C., Canada, Mexico and Puerto Rico
• Number of employees: over 20,100
• Exchange & stock symbol: NASDAQ: RCII
• Annual revenues (2013): $3.104 BN
• Subsidiaries: Rent-A-Center Franchising International, Inc.
• Independent Accountant: KPMG LLC
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