| | | | How do I find out about specifications and/or prices on the product(s) I'm interested in renting?
Call your local Rent-A-Center contact with questions on product specifications, pricing and availability in your area. To find the locations nearest you, go to the Store Locator and enter your zip code. To have a store contact you directly, you can click here and fill out the request form. The product specifications can be found on the Web site in the Products section.
What are the terms and conditions/payment options?
You choose the payment terms that work for you. You can pay weekly, every two weeks, or monthly. If you choose to pay for your item in full within 90 days, 100% of the rent that you have paid will be subtracted from the cash price. For more information, contact your local store.
What's the process?
Getting started with Rent-A-Center is quick and easy, and approval usually happens the same day you come in. On your first visit, be sure to bring information that we can verify about your residence, source of income, and three personal references. We'll arrange delivery—on the same day, in most cases— and you'll be enjoying your new items in no time at all.
What if I can't find the information I'm looking for, or what if I want to speak to someone directly?
We want to make sure all your questions and concerns are answered. Here's how to contact us: Click here to contact Customer Service. To find the nearest store, use the "Store Locator" at the top of the page, or call 1-800-665-5510 to be connected to the store nearest you. To have a store contact you directly, you can click here and fill out the request form.
| | How do I make payments? Can I make payments online?
Yes! You can make payments online using ePay, over the phone, or in person at any Rent-A-Center store. In order to use ePay, you'll need to (1) create an online account with us, using the same E-mail address that you gave to the store, and then (2) go into your account and set up your rental agreement for online payments.
What if I want to upgrade?
If you ever feel like upgrading your item to something bigger or with more features and benefits, you can! See your Rent-A-Center store for details.
What if I want to pay off an item early?
No problem! At any point in your rental agreement, you can take advantage of our Early Payout Option
and save money. See your store for your individual savings.
What if I have to make a late payment?
Need a little help? No worries. Unforeseen things happen, and Rent-A-Center understands. If you ever need to make a late payment, simply contact the manager of your Rent-A-Center store—weʼre happy to work with you!
What if I need to return an item or I can no longer make my payments?
If you need to return an item for any reason, it's no problem! Re-rent the same or comparable item and pick up your payments right where you left off. Every payment you make at Rent-A-Center is fully protected, just the way it should be.
What if my item breaks?
If an item breaks because of any kind of manufacturing defect, we'll repair it quickly and at no additional cost. If offsite repairs are needed, we'll even give you a loaner while you wait.
| THE RENT-A-CENTER E-MAIL LIST | I signed up to receive E-mail from Rent-A-Center, but I haven't received any lately or I accidentally
deleted a recent E-mail. What should I do?
We apologize for any inconvenience. Please click here to re-register and once again receive E-mails
featuring the latest offers reserved for our online customers.
How can I be added or removed from the Rent-A-Center E-mail list?
Click here to be added to the Rent-A-Center E-mail list.
Click here to be removed from the Rent-A-Center E-mail list. | | |
|
| |
|
| |
|
© 2010 Rent-A-Center® All Rights Reserved. | | | | The advertised transaction is a rental-purchase agreement (or in NV, a lease agreement with an option to purchase; in IA, SC and NE, a consumer rental-purchase agreement; in CT and NH, a rent-to-own agreement; in AK, DC, DE, HI, ID, KS, ME, OR, SD, VA, and WA, a lease-purchase agreement; in MA and RI, a lease). Not available in MN or WI. **$29.99 a week for 91 weeks; Total of All Payments: $2,729.09; applies to promotional package Ashley models 359PAC and 988PAC. In GA/PA, $29.99 a week for 91 weeks; Cost of Lease Services: $1,364.54; Total of All Payments: $2,729.09; applies to promotional package Ashley models 359PAC and 988PAC. In CA, $29.99 a week for 72 weeks; Total of All Payments: $2,159.28; applies to promotional package Ashley model 359PAC and $29.99 a week for 78 weeks; Total of All Payments: $2,339.22; applies to promotional package Ashley model 988PAC. In WV, $29.99 a week for 67 weeks; Retail Value: $849.00; Rent-To-Own Charges: $1,160.33; Total of All Payments: $2,009.33; applies to promotional package Ashley model 359PAC and $29.99 a week for 73 weeks; Total of All Payments: $2,189.27; applies to promotional package Ashley model 988PAC. In HI, $29.99 a week for 68 weeks; Total of All Payments: $2,039.32; applies to promotional package Ashley model 359PAC and $29.99 a week for 73 weeks; Total of All Payments: $2,189.27; applies to promotional package Ashley model 988PAC. In ME, $29.99 a week for 85 weeks; Total of All Payments: $2,549.15; applies to promotional package Ashley model 359PAC and $29.99 a week for 91 weeks; Total of All Payments: $2,729.09; applies to promotional package Ashley model 988PAC. Offer good while supplies last and cannot be combined with any other promotion. The "Total of All Payments" does not include applicable sales taxes or optional fees and other charges (such as late charges) that you may incur. Super Value product pricing applies to new and pre-leased items as marked in the store. Advertised rental rates and terms are for new merchandise. Advertised rate ends 3/13/10. Product availability may vary by store. Free-rent offers will not reduce total rent or purchase-option amounts. You will not own the merchandise until the total amount necessary to acquire ownership is paid in full or you exercise your early purchase option. Ownership is optional. In VT, minimum 18-week rental period applies. MA and RI consumers: At any time after the initial payment you may purchase the merchandise for 60% of the remaining Total Cost, plus sales tax, calculated at the time. See Store Manager for complete details. Consulta con el Gerente de la Tienda para los detalles completos. WiiTM, ® and the Wii logo are trademarks of Nintendo. © 2010 Nintendo. MIDWAY® is a trademark of Midway Games, Inc. ***Serta "2 Free Pillows Offer" valid between February 1, 2010 and March 31, 2010. Offer is only available with a qualified purchase of a Serta Queen or King mattress set. Voucher redeemable for "2 free pillows" provided at time of purchase. Only one submission per household. *RAC's "Worry-Free Guarantee" includes (1) Matching Any Local Rent-To-Own Business's Advertised Price (competing advertised price must be for similar payment, delivery and product service terms for in-stock new merchandise on the same brand and model), (2) Delivery, Set-Up and Service (delivery and set-up are included and RAC services and maintains the merchandise while on rent or in NJ for duration stated in agreement. Set up does not include connection of gas appliances.) and (3) Money Back Guarantee must be exercised within your first week of possession to receive either merchandise replacement or a refund. (4) Payment Protection (re-rent the same or comparable item you returned and pick up where you left off on your payments). |
|
|
| |
|
|
