English | Español Home | Contact Us | My Account PRODUCT:  ZIP:  Furniture Appliances Computers Electronics Specials How RAC Works Loans and Cash Services Help/FAQ We're here to help! GETTING STARTED How do I find out about specifications and/or prices on the product(s) I'm interested in renting? Call your local Rent-A-Center contact with questions on product specifications, pricing and availability in your area. To find the locations nearest you, go to the Store Locator and enter your zip code. To have a store contact you directly, you can click here and fill out the request form. The product specifications can be found on the Web site in the Products section. What are the terms and conditions/payment options? You choose the payment terms that work for you. You can pay weekly, every two weeks, or monthly. If you choose to pay for your item in full within 90 days, 100% of the rent that you have paid will be subtracted from the cash price. For more information, contact your local store. What's the process? Getting started with Rent-A-Center is quick and easy, and approval usually happens the same day you come in. On your first visit, be sure to bring information that we can verify about your residence, source of income, and three personal references. We'll arrange delivery—on the same day, in most cases— and you'll be enjoying your new items in no time at all. What if I can't find the information I'm looking for, or what if I want to speak to someone directly? We want to make sure all your questions and concerns are answered. Here's how to contact us: Click here to contact Customer Service. To find the nearest store, use the "Store Locator" at the top of the page, or call 1-800-665-5510 to be connected to the store nearest you. To have a store contact you directly, you can click here and fill out the request form. AFTER DELIVERY How do I make payments? Can I make payments online? Yes! You can make payments online using ePay, over the phone, or in person at any Rent-A-Center store. In order to use ePay, you'll need to (1) create an online account with us, using the same E-mail address that you gave to the store, and then (2) go into your account and set up your rental agreement for online payments. What if I want to upgrade? If you ever feel like upgrading your item to something bigger or with more features and benefits, you can! See your Rent-A-Center store for details. What if I want to pay off an item early? No problem! At any point in your rental agreement, you can take advantage of our Early Payout Option and save money. See your store for your individual savings. What if I have to make a late payment? Need a little help? No worries. Unforeseen things happen, and Rent-A-Center understands. If you ever need to make a late payment, simply contact the manager of your Rent-A-Center store—weʼre happy to work with you! What if I need to return an item or I can no longer make my payments? If you need to return an item for any reason, it's no problem! Re-rent the same or comparable item and pick up your payments right where you left off. Every payment you make at Rent-A-Center is fully protected, just the way it should be. What if my item breaks? If an item breaks because of any kind of manufacturing defect, we'll repair it quickly and at no additional cost. If offsite repairs are needed, we'll even give you a loaner while you wait. THE RENT-A-CENTER E-MAIL LIST I signed up to receive E-mail from Rent-A-Center, but I haven't received any lately or I accidentally deleted a recent E-mail. What should I do? We apologize for any inconvenience. Please click here to re-register and once again receive E-mails featuring the latest offers reserved for our online customers. How can I be added or removed from the Rent-A-Center E-mail list? Click here to be added to the Rent-A-Center E-mail list. Click here to be removed from the Rent-A-Center E-mail list. OTHER QUESTIONS How do I find out about job openings at a Rent-A-Center near me? We offer terrific opportunities to those who want to be part of our strong corporate office team or a local Rent-A-Center store. Click here to learn about career opportunities with Rent-A-Center. SHOP BY BRAND Sony Products Whirlpool Products Ashley Products HP Products LG Products Toshiba Products Serta Products Klaussner Products Philips Products Albany Products JVC Products Standard Products RENTAL PRODUCTS Furniture Appliances Computers Electronics Specials See Our Current Ads OTHER PRODUCTS Loans and Cash Services TRACFONE Wireless dPi Home Phone Service RAC Benefits Plus Coverage INFO AND TOOLS How RAC Works Help/FAQ Contact Us Sign Up For Specials Site Map ABOUT RENT-A-CENTER Company Information Investors RACommunity Employment OUR OTHER BRANDS RAC Financial Services Get It Now! RAC Corpororate Leasing RAC Canada © 2009 Rent-A-Center® All Rights Reserved. | Privacy Policy | Web Accessibility | ePay Terms In AR, the advertised transaction is a rental-purchase transaction. In VT, the advertised transaction is a consumer lease agreement and minimum 18-week rental period applies. Product availability may vary by store. Super Value product pricing applies to new and pre-leased items as marked in the store. You will not own the merchandise until the total amount necessary to acquire ownership is paid in full or you exercise your early purchase option. Ownership is optional. See Store Manager for complete details. Consulta con el Gerente de la Tienda para los detalles completos. **RAC's "Worry-Free Guarantee" includes (1) Matching Any Local Rent-To-Own Business's Advertised Price (competing advertised price must be for similar payment, delivery and product service terms for in-stock new merchandise on the same brand and model), (2) Delivery, Set-Up and Service (delivery and set-up are included and RAC services and maintains the merchandise while on rent or in NJ for duration stated in agreement) and (3) Money Back Guarantee must be exercised within your first week of possession to receive either merchandise replacement or a refund. (4) Payment Protection (re-rent the same or comparable item you returned and pick up where you left off on your payments).